This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

can not open another tab on a window by clicking on (+) tab or by pressing Ctrl+T

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 2 views
  • Nzaghachi ikpeazụ nke cor-el

manigloria
manigloria
more options

using version 3.6.16 on windows 7 ultimate this happened only this morning when i opened firefox i usually click on the [+] tab to open a new tab in the same window but this time it does NOT open a new tab. Ctrl+T does NOT open a new tab but Ctrl+shift T opens a previously closed tab (opened by right-clicking a link in one tab and selecting "Open link in new tab". Using [File] [New Tab] does NOT work either. No recent changes (updates or plug-ins) as far as I can recall or am aware of.

using version 3.6.16 on windows 7 ultimate this happened only this morning when i opened firefox i usually click on the [+] tab to open a new tab in the same window but this time it does NOT open a new tab. Ctrl+T does NOT open a new tab but Ctrl+shift T opens a previously closed tab (opened by right-clicking a link in one tab and selecting "Open link in new tab". Using [File] [New Tab] does NOT work either. No recent changes (updates or plug-ins) as far as I can recall or am aware of.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

manigloria
manigloria Jụọ onye nwe ya ajụjụ
more options

thanks a lot, cor-el. i just now recall deleting ask.com tool bar. i went to Tools-Add Ons-Extensions and disabled Ask Toolbar. clicking [+] tab now works.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome