This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

MOZCPP19.dll is a Bad Image

  • 1 nzaghachinzaghachi
  • 22
  • 8 views
  • Nzaghachi ikpeazụ nke cor-el

btansp
btansp
more options

Windows Says That " The application or DLL: C:\Program Files\Mozzila Firefox 4.0 Beta 8\MOZCPP19.dll is not a valid Windows Image. Pls check this against your installation diskette." Pls help!!!!!

Windows Says That " The application or DLL: C:\Program Files\Mozzila Firefox 4.0 Beta 8\MOZCPP19.dll is not a valid Windows Image. Pls check this against your installation diskette." Pls help!!!!!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If files in the Firefox program folder (C:\Program Files\Mozilla Firefox\) are corrupted then you need to reinstall Firefox.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.