This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

firefox won't open after checking for add-on updates

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 10 views
  • Nzaghachi ikpeazụ nke alan_r

richlaughlin
richlaughlin
more options

Hi 

i am having problems with Add-ons checking for updates.

The first problem is that in add-on manager, even though i have it set to automatically update add-ons, it has no history of finding any and it's failure to find a new version of a plug-in meant pdfs weren't opening see full details here ... https://support.mozilla.com/en-US/questions/829011

The problem i am now having is that when i manually check for updates in Add-Ons manager, it pauses for a few seconds, and completes it's task by saying it hasn't found anything. If i then close Firefox, i can't open Firefox again until i go into task manager and kill the process. It says it's already running and i have to close it first?!

Hi i am having problems with Add-ons checking for updates. The first problem is that in add-on manager, even though i have it set to automatically update add-ons, it has no history of finding any and it's failure to find a new version of a plug-in meant pdfs weren't opening see full details here ... https://support.mozilla.com/en-US/questions/829011 The problem i am now having is that when i manually check for updates in Add-Ons manager, it pauses for a few seconds, and completes it's task by saying it hasn't found anything. If i then close Firefox, i can't open Firefox again until i go into task manager and kill the process. It says it's already running and i have to close it first?!

All Replies (2)

richlaughlin
richlaughlin Jụọ onye nwe ya ajụjụ
more options

can't believe that i was the only person to have the problem, but no replies whatsoever suggest i was. have now upgraded to 5.0 where the problem has not yet reoccurred.

alan_r
alan_r
more options

Partial answer here(only a few away from this one) -

https://support.mozilla.com/en-US/questions/829011