Can't access American Express home page today using Firefox. Works in Safari?
No matter how I type it, run the same info from the bookmark, etc., I'm not getting to the American Express log-in page. It works in Safari but that's not my browser of choice.
All Replies (2)
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
1. Clear Firefox's Cache
Firefox > Preferences > Advanced > Network > Offline Storage > "Clear Now"
2. If needed, delete the site's cookies here
Tools > Page Info > Security > "View Cookies"
The dialog will have mozilla.com at the top. Change that to americanexpress.com to view your AmEx cookies. Then you can remove them.
Does that help?
It didn't help. However, I did learn some things in the process of going through the steps that you suggested. Thank you!