This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

I cannot get to a website by entering the URL into the Navigation Toolbar

  • 5
  • 1 nwere nsogbu anwere nsogbu a
  • 2 views
  • Nzaghachi ikpeazụ nke jackharmell

jackharmell
jackharmell
more options

If I type a URL into the Navigation Toolbar and either hit enter or click on the arrow, nothing happens. In other words, I cannot get to any site using the Navigation Toolbar. If the page is already bookmarked or I click on a link from another page, everything works fine. But if I want to get to a new URL, entering it into the Navigation Bar does not work.

If I type a URL into the Navigation Toolbar and either hit enter or click on the arrow, nothing happens. In other words, I cannot get to any site using the Navigation Toolbar. If the page is already bookmarked or I click on a link from another page, everything works fine. But if I want to get to a new URL, entering it into the Navigation Bar does not work.

All Replies (5)

Svetlana
Svetlana
more options

Please check for the problem in safe mode. If it works there, see troubleshooting extensions and themes.

jackharmell
jackharmell Jụọ onye nwe ya ajụjụ
more options

Thanks for your quick response. I tried using Firefox in safe mode, but the navigation toolbar still did not work.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to create a new profile as a test to check if your current profile is causing the problems.

See:

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See:

jackharmell
jackharmell Jụọ onye nwe ya ajụjụ
more options

I resolved the issue by uninstalling Firefox 4.0.1 and installing Firefox 3.6.3. Not an elegant solution, but it is working fine now.

jackharmell
jackharmell Jụọ onye nwe ya ajụjụ
more options

Just to let you know that a few days later I "updated" to Firefox 4.0.1 and the navigation toolbar works fine. And today I updated to 5.0 and everything is working fine. 5.0 seems to be noticeably quicker and smoother than 4.0.1.