This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I click on the firefox icon and between 3 and 5 windows open

  • 1 nzaghachinzaghachi
  • 2
  • 1 view
  • Nzaghachi ikpeazụ nke cor-el

more options

As of today, whenever I click the firefox icon, firefox opens multiple windows with no websites, just blank tabs. It won't store my previously opened tabs. I recently did the upgrade to firefox 5 when I was prompted and didn't have this issue prior.

As of today, whenever I click the firefox icon, firefox opens multiple windows with no websites, just blank tabs. It won't store my previously opened tabs. I recently did the upgrade to firefox 5 when I was prompted and didn't have this issue prior.

All Replies (1)

more options

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).

See: