This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

I have Mozilla Firefox installed, but whenever I try to bring it up I get a message that says "The proxy server is refusing connections" What do I do?

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke cor-el

jlkuhlmann
jlkuhlmann
more options

The proxy server is refusing connections

Firefox is configured to use a proxy server that is refusing connections. 

   *   Check the proxy settings to make sure that they are correct.

   *   Contact your network administrator to make sure the proxy server is working.
The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. * Check the proxy settings to make sure that they are correct. * Contact your network administrator to make sure the proxy server is working.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The default "Use the system proxy settings" setting doesn't always work properly on Windows XP and in such a case it is better to select "No proxy".

You can find the connection settings in Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select "No Proxy"

See "Firefox connection settings":