This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What can I do to have Firefox recognize access password to yahoo mail. The password works on IE and Blackberry.

  • 1 nzaghachinzaghachi
  • 2
  • 1 view
  • Nzaghachi ikpeazụ nke cor-el

more options

Since August 3, I cannot access my yahoo mail account through Firefox. When I get to the sign in page for yahoo mail I enter my email address and then the password and click "Send" and nothing happens Both the user ID and password work on Internet Explorer and my Blackberry. What gives? Too many problems with Firefox 5.

Since August 3, I cannot access my yahoo mail account through Firefox. When I get to the sign in page for yahoo mail I enter my email address and then the password and click "Send" and nothing happens Both the user ID and password work on Internet Explorer and my Blackberry. What gives? Too many problems with Firefox 5.

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"