We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

since up-grading my MacBook OS10.5.8 on your 5.0.1 I have lost and can not retain any cookies

  • 1 nzaghachinzaghachi
  • 3
  • 2 views
  • Nzaghachi ikpeazụ nke cor-el

more options

can I unload the up-grade, go back to 5.0 and not have the problem with retaining cookies

can I unload the up-grade, go back to 5.0 and not have the problem with retaining cookies

All Replies (1)

more options

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help or you have otherwise problems with cookies then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.