This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

howdo I clear cache in firefox 6.0 for Windows XP brouser

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 13 views
  • Nzaghachi ikpeazụ nke cor-el

more options

I keep getting redirected to "clearing cache and cookies" saying there is an error with cookie settings, then it says to clear all cookies and cache in my browser.

I have windows xp, and run firefox 6.0, I have been working on this and doing what the directions say to a tee, but I am still redirected to :clearing cache and cookies:.'# # '

I keep getting redirected to "clearing cache and cookies" saying there is an error with cookie settings, then it says to clear all cookies and cache in my browser. I have windows xp, and run firefox 6.0, I have been working on this and doing what the directions say to a tee, but I am still redirected to :clearing cache and cookies:.''''[http://example.com # # [[''# italic text'']]]''''

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

See also:


If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.