This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes out of the blue with links, new tabs, entering text

  • 3
  • 4
  • 1 view
  • Nzaghachi ikpeazụ nke m-wynn

more options

Everything I have software wise is up to date. I usually have multiple tabs open (Facebook, Twitter, plus various other windows). Some times it crashes when clicking on a link in twitter or in Facebook. Some times it crashes after I open a new tab and start to type an address to go to. Sometimes it crashes while I am typing on a page. Sometimes it crashes when I am not doing anything)

Everything I have software wise is up to date. I usually have multiple tabs open (Facebook, Twitter, plus various other windows). Some times it crashes when clicking on a link in twitter or in Facebook. Some times it crashes after I open a new tab and start to type an address to go to. Sometimes it crashes while I am typing on a page. Sometimes it crashes when I am not doing anything)

All Replies (3)

more options

This is a problem with your IdVault addon. You will need to go to "about:addons" and remove IdVault. If you can't remove it without firefox crashing, try using Safe Mode.

more options

I went to about:addons, but I do not see IdVault

more options