Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 nzaghachinzaghachi
  • 2
  • 10 views
  • Nzaghachi ikpeazụ nke Hasan

more options

Whenever I start up Firefox it crashes. I tried my other browser and it crashes too. I did get a new virus sotware called F secure and I am wondering if it is conflicting. I did remove the new software and it did the same thing. I downloaded malware and ran it and firefox is still crashing.

Whenever I start up Firefox it crashes. I tried my other browser and it crashes too. I did get a new virus sotware called F secure and I am wondering if it is conflicting. I did remove the new software and it did the same thing. I downloaded malware and ran it and firefox is still crashing.

All Replies (1)

more options

Seems like your F Secure AntiVirus is causing problems with Firefox. Disable F Secure AntiVirus.

Check and tell if its working while your Antivirus Software is Disabled.

-> Configure firewalls so that Firefox can access the Internet

Edeziri site na Hasan