This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I change settings to allow the "type these letters from the box" to show when filling in appllications? they are always blank

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 6 views
  • Nzaghachi ikpeazụ nke cor-el

more options

When filling in forms, applications, or orders, the format asks for the "fuzzy letters in the highlighted box" to verify that the person filling in the form is a valid user. the box is always blank with Firefox...never blank with I.E.

When filling in forms, applications, or orders, the format asks for the "fuzzy letters in the highlighted box" to verify that the person filling in the form is a valid user. the box is always blank with Firefox...never blank with I.E.

All Replies (1)

more options

If images are missing then check that you aren't blocking images from some domains.

  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"

Make sure that you do not block third-party images permissions.default.images

There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).