This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

HI! I have problem! When i install firefox buffering youtube videos going goood an next time two weeks later this video buffering have very big problem!

  • 1 nzaghachinzaghachi
  • 3
  • 10 views
  • Nzaghachi ikpeazụ nke cor-el

more options

Hi! I have problem with my firefox! This problem is buffering youtube videos. When i remove and next time install firefox youtube video going perfectly or for two weeks later youtube videos have big problem big big problem with buffering! Thanks for help

Hi! I have problem with my firefox! This problem is buffering youtube videos. When i remove and next time install firefox youtube video going perfectly or for two weeks later youtube videos have big problem big big problem with buffering! Thanks for help

Asịsa ahọpụtara

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Gụọ azịza a na nghọta 👍 0

All Replies (1)

more options

Asịsa Ahọpụtara

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).