This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Received email from "firefoxx", how do I knowe it is not a phish?

more options

I just received an email purportedly from Mozilla, subject line "Introducing the new and improved Firefox 8, optimized for Facebook. 212.9.27.37". The from-address is "Mozilla Firefox [updater{at}v2331ma0.firefoxx.com]".
Hyperlinks in the footer point to "hxxp://68.143.18.186.nw.nuvox.net/mozilla-firefox/v2331ma0"
It's a lot better constructed (and spelled) than the average phish - but the e-address and url just look wrong.
How am I to verify that emails purporting to be from Mozilla are genuine - and top whom can I forwars suspect emails?

I just received an email purportedly from Mozilla, subject line "Introducing the new and improved Firefox 8, optimized for Facebook. 212.9.27.37". The from-address is "Mozilla Firefox [updater{at}v2331ma0<i></i>.firefoxx<i></i>.com]". <br />Hyperlinks in the footer point to "hxxp://68<i></i>.143<i></i>.18<i></i>.186<i></i>.nw<i></i>.nuvox<i></i>.net/mozilla-firefox/v2331ma0"<br /> It's a lot better constructed (and spelled) than the average phish - but the e-address and url just look wrong.<br /> How am I to verify that emails purporting to be from Mozilla are genuine - and top whom can I forwars suspect emails?

Edeziri site na cor-el

All Replies (2)

more options

Please excuse at least three typos - "knowe", "top", and "forwars". I should complain about spelling ... !

more options

This is a scam because the links point to sites that are not related to us. We do not use firefoxx. com. Normally these fake emails offer a so called update which in reality will infect your computer with malware. Always only install software if it is downloaded from the official site. And why should we make an update that is optimized for Facebook anyway? Firefox should be fast and user-friendly with every site.