We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I switch back to Firefox 7 after installing Firefox 8?

more options

Iam having problems with accessing Ancestry.com account since I installed Firefox 8. I checked with Ancestry and they said they are not set up to work with Firefox 8. They work well with Firefox 7. How do I switch back to Firefox 7. I am very tired of having to enter every ID and password everywhere I go while browsing or going to my accounts. I am too frustrated to continue with Firefox 8. Please give me simple instructions on how to return to Firefox 7.

Iam having problems with accessing Ancestry.com account since I installed Firefox 8. I checked with Ancestry and they said they are not set up to work with Firefox 8. They work well with Firefox 7. How do I switch back to Firefox 7. I am very tired of having to enter every ID and password everywhere I go while browsing or going to my accounts. I am too frustrated to continue with Firefox 8. Please give me simple instructions on how to return to Firefox 7.

All Replies (3)

more options

Asịsa Ahọpụtara

more options

Thanks, I uninstalled Firefox 8 and used your link to Firefox 7 to reinstall. Everything working good now. Thanks

more options

Help. I loved Firefox 7 and hate Firefox 8. It has screwed up everything. I tried the link to install version 7 above, but the server claims it does not have the file any longer. Please oh please give me back my Firefox.