Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Why does the 8.0.1 version of Firefox want to disable my Norton IPS 3.0?

  • 2
  • 20
  • 1 view
  • Nzaghachi ikpeazụ nke 0MW2

0MW2
0MW2
more options

I cannot update my Firefox to the 8.0.1 version because it wants to disable my Norton IPS 3.0 due to incompatibility. This is the antivirus software I've been using for many evolutions of Firefox and the only protection I have for my computer. I don't understand why this should be a problem.

I cannot update my Firefox to the 8.0.1 version because it wants to disable my Norton IPS 3.0 due to incompatibility. This is the antivirus software I've been using for many evolutions of Firefox and the only protection I have for my computer. I don't understand why this should be a problem.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Run a Norton Live Update.

Or see these Norton support threads.
Norton 360
http://community.norton.com/t5/Norton-360/Firefox-8-Support-for-Norton-Toolbar/td-p/581640

NIS
http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-8-Support-for-Norton-Toolbar/td-p/581516

Edeziri site na the-edmeister

0MW2
0MW2 Jụọ onye nwe ya ajụjụ
more options

Thanks for the quick response, however, I have run live update many times and Firefox is still showing this Norton IPS 3.0 extension incompatible. I do not have a Norton toolbar so I'm not sure it would have anything to do with that. If I allow Firefox to disable this extension, will I still have the Norton protection for my computer? Would it be better to keep using Firefox 7.0.1? Also, is an extension different from an add-on?