This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open my yahoo email program on the ATT website it shows me the emails but will not let me open them to read. I have cleared history and cache. Help

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 3 views
  • Nzaghachi ikpeazụ nke weebittouched

more options

Until about three days ago my email program through yahoo/ATT was working fine. I can open the program, I can see the emails, but it will not let me open the emails to read them.

Until about three days ago my email program through yahoo/ATT was working fine. I can open the program, I can see the emails, but it will not let me open the emails to read them.

All Replies (2)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Good Morning, I tried your suggestions and thus far, the problem still persists. Any other suggestions?