This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

do you have a phone # for tech. assistance

  • 2
  • 14
  • 1 view
  • Nzaghachi ikpeazụ nke metaguy

more options

I am not a computor type and when i open firefox i get a restore page that freezes-is ther a phone # i can call for help

I am not a computor type and when i open firefox i get a restore page that freezes-is ther a phone # i can call for help

Asịsa ahọpụtara

Sorry we don't have a phone number for tech support. Firefox is made by Mozilla which is a non-profit and we rely on a community of volunteers to provide support.

Can you try describing in more detail what problem you are having with Firefox? It looks like Firefox starts. We detected that you are using version 3.6.8 which is very old. I suggest you download and install the latest version from mozilla.org/firefox

Gụọ azịza a na nghọta 👍 2

All Replies (2)

more options

Asịsa Ahọpụtara

Sorry we don't have a phone number for tech support. Firefox is made by Mozilla which is a non-profit and we rely on a community of volunteers to provide support.

Can you try describing in more detail what problem you are having with Firefox? It looks like Firefox starts. We detected that you are using version 3.6.8 which is very old. I suggest you download and install the latest version from mozilla.org/firefox

more options

I don't know what's happened to Mozilla's customer support. At least IE responds to inquiries. I've gotten no response from email question and for almost 2 weeks whenever I go to chat, it's closed. Not that I think you care, but I'm going to Chrome if no response to this. Never thought I'd see this day come.

1. updates crash 2. going to newer version removes some of the add-ons I like the most.

Edeziri site na metaguy