Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I prevent the pop-up "EpicPlay Advertisement" from appearing on my screen when I run Firefox?

more options

Fairly recent occurrence. When I go to some commercial websites, I get a pop-up ad for various things. At the bottom it is titled: "EpicPlay Advertisement". How can I block this pop-up?

Fairly recent occurrence. When I go to some commercial websites, I get a pop-up ad for various things. At the bottom it is titled: "EpicPlay Advertisement". How can I block this pop-up?

All Replies (1)

more options

make sure its not installed on your computer go to start, control panel add remove programs look for epic play select uninstall let it uninstall then go into the c drive and look in program files delete epic play there if you run firefox go to tools, add ons, epic play and delete it there then restart your computer it should be gone one last thing to Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.