• Perform the suggestions mentioned in the Reply by senthilkumar in -> http://community.norton.com/t5/Norton.../true#M63757

• Perform the suggestions mentioned in the Last Reply by yank in -> http://community.norton.com/t5/Other-.../true#M43664

Check and tell if its working.

Hi neither solutions have worked although I couldn't follow yanks solution completely as I have 2012 not 360 . If I open I.E. the toolbar is there !! but I don't want to go back there if poss.any further ideas please?

Update your Norton product using this website:

• http://updatecenter.norton.com/

If you need further assistance regarding Norton, check/ask from their website.

Update Firefox to version 10

• How to install Firefox on Windows

Norton Toolbar for Firefox 10

• http://community.norton.com/t5/Norton-360/Firefox-10-Support-for-Norton-Toolbar/td-p/648245
• http://community.norton.com/t5/Norton-360/Product-Update-5-2-0-13-for-Norton-360-version-5-January-30th/td-p/647413

Read the NOTE in the following link:

• http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-10-Support-for-Norton-Toolbar/td-p/648241
• NOTE: If you are not able to update to Norton Internet Security 18.7, we recommend that you update to version 19.1 (free update with valid subscription) then run LiveUpdate to receive the 19.5 patch. Once that's installed, you can run LiveUpdate again to receive the Firefox 10 compatibility patch.

Check and tell if its working.

Thanks for your input mha 007 but the links are all to Norton 360 not Norton 2012.

upgrading to Firefox 10 didn't help either.

See this -> Norton Internet Security 2012

• http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Internet-Security-2012/m-p/657265

If it still doesn't work, ask Norton Support Community about this problem.