This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes upon start up in normal and safe mode

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 6 views
  • Nzaghachi ikpeazụ nke Oxylatium

more options

Can't open firefox in either mode, it immediately gives me a crash report pop-up

Can't open firefox in either mode, it immediately gives me a crash report pop-up

Asịsa ahọpụtara

Did you try to download FF10 with another browser and install it over your current FF version? Link to your CR: https://crash-stats.mozilla.com/report/index/e9c657f0-71ce-480b-a13f-2852c2120207

Gụọ azịza a na nghọta 👍 1

All Replies (1)

more options

Asịsa Ahọpụtara

Did you try to download FF10 with another browser and install it over your current FF version? Link to your CR: https://crash-stats.mozilla.com/report/index/e9c657f0-71ce-480b-a13f-2852c2120207