This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Firefox 10.0.2 causes my operating system 10.5.8 to crash

  • 1 nzaghachinzaghachi
  • 3
  • 1 view
  • Nzaghachi ikpeazụ nke cor-el

Friendly Fire Design
Friendly Fire Design
more options

I've recently updated Firefox and was streaming video from Netflix. Suddenly, blue verticle/jagged lines appeared on the entire screen and then the screen went black with the audio still playing. When I restart the computer it says that the operating system unexpectedly quit. Let's play the blame game. Who's fault? Firefox? Mac? Netflix? Mine? Virus?

I've recently updated Firefox and was streaming video from Netflix. Suddenly, blue verticle/jagged lines appeared on the entire screen and then the screen went black with the audio still playing. When I restart the computer it says that the operating system unexpectedly quit. Let's play the blame game. Who's fault? Firefox? Mac? Netflix? Mine? Virus?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration.

  • Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"

You may have to check that in the plugin as well.