This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot view gmail after recent firefox upgrade

  • 3
  • 5
  • 1 view
  • Nzaghachi ikpeazụ nke cor-el

more options

I recently upgraded to 13.0.1. Now, I I try to access gmail my browser gets filled with all kinds of strange symbols. I have searched around and it seems to be a character encoding issue but I cannot figure it out. I tried messing with the character encoding menu with no luck.

I recently upgraded to 13.0.1. Now, I I try to access gmail my browser gets filled with all kinds of strange symbols. I have searched around and it seems to be a character encoding issue but I cannot figure it out. I tried messing with the character encoding menu with no luck.

Asịsa ahọpụtara

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can then Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.

Gụọ azịza a na nghọta 👍 1

All Replies (3)

more options

Asịsa Ahọpụtara

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can then Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.

more options

Thank you very much

more options

This problem can be caused by the network.http.accept-encoding pref not having the default value.

You can check the network.http.* prefs on the about:config page and reset all bold user set network.http prefs to the default value via the right-click context menu -> Reset.

Check at least:

  • network.http.accept-encoding: gzip,deflate

Edeziri site na cor-el