This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Latest update failed 6 times, then Firefox will not start.

  • 1 nzaghachinzaghachi
  • 8
  • 1 view
  • Nzaghachi ikpeazụ nke Robert3750

more options

Latest update self installed 2 days ago, after which Firefox would not run. Tried restart and shut down, but it would not even open. System restore cured problem. Then it tried partial update, which failed. Full update caused same problem, so ran system restore again. This morning partial update failed again. Run Glary utilities Pro once a week, everything else working to spec, this is the only update that has caused such problems. Even tried uninstalling Firefox, and new install, but problem still the same. I have no doubt that when full update is installed problem will return.

Latest update self installed 2 days ago, after which Firefox would not run. Tried restart and shut down, but it would not even open. System restore cured problem. Then it tried partial update, which failed. Full update caused same problem, so ran system restore again. This morning partial update failed again. Run Glary utilities Pro once a week, everything else working to spec, this is the only update that has caused such problems. Even tried uninstalling Firefox, and new install, but problem still the same. I have no doubt that when full update is installed problem will return.

All Replies (1)

more options

Firefox 15 is constantly crashing. I never saw this behavior prior to version 14. I tried the "disable hardware acceleration" setting, and it made no difference.