This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Firefox stops responding while loading a specific website

  • 4
  • 4
  • 15 views
  • Nzaghachi ikpeazụ nke Pazzer

Sarfin_Ony
Sarfin_Ony
more options

Whenever I open firefox and immediately try to load the website http://www.espncricinfo.com/ , firefox stops responding. But if I try to load this site after browsing some other sites, the problem seems to resolve automatically. The website loads without any problem in Chrome or IE. I encountered this problem first with firefox 14 and with firefox 15, the problem persists.

Whenever I open firefox and immediately try to load the website http://www.espncricinfo.com/ , firefox stops responding. But if I try to load this site after browsing some other sites, the problem seems to resolve automatically. The website loads without any problem in Chrome or IE. I encountered this problem first with firefox 14 and with firefox 15, the problem persists.

All Replies (4)

ideato
ideato
more options

Hi Sarfin_Ony

Try from Firefox button > History menu > select Clear Recent History.... > In the Time Range to clear: drop-down select Everything > Click the arrow next to Details > Select both Cookies and Cache > Click Clear Now.


thank you

Sarfin_Ony
Sarfin_Ony Jụọ onye nwe ya ajụjụ
more options

Hi ideato,

Thanks for your reply. I've tried that but still the result is same. I've encountered this problem with fresh windows and firefox installation

ideato
ideato
more options

Start Firefox in Safe Mode and check it again to see if one of the your extensions or hardware acceleration is the problem.

Do not click the Reset button. If the problem does not happen in Safe Mode see : Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems


thanks again

Pazzer
Pazzer
more options

Not actually a reply but I have a similar problem in that Firefox stops responding when I try to open a particular web site and I then have to close it before starting again. It is then OK on all other websites I use but this particular one fails each time. The problem did occur when I installed V18 but then did not appear when I installed V19 until the last week or so. It has not gone away with V19.0.2. IE has no problem with the web site. Not very satisfactory at all.