Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

I can't comment on a Blogger blog.

goodluckflower
goodluckflower
more options

I can't comment on a Blogger blog. It has CAPTCHA (word verification). It keeps telling me I've done it wrong when I'm certain I've gotten the CAPTCHA right. It's my favorite blog and I've been a contributor for a while, but recently the blog added CAPTCHA because of spam.

I can't comment on a Blogger blog. It has CAPTCHA (word verification). It keeps telling me I've done it wrong when I'm certain I've gotten the CAPTCHA right. It's my favorite blog and I've been a contributor for a while, but recently the blog added CAPTCHA because of spam.

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Also make sure that your firewall or other security isn't causing this problem.

goodluckflower
goodluckflower Jụọ onye nwe ya ajụjụ
more options

Thanks for answering. I tried it in safe mode and it still didn't work. I disabled the only add-on I had and disabled the hardware accelerator and it still didn't work. I was already in default theme.

Can anyone tell me how to check my security and firewall? I don't know how. I have windows 7.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There is usually a button to refresh the CAPTCHA in case you can't decipher it. Did you try that?

Also make sure that you aren't blocking cookies.

goodluckflower
goodluckflower Jụọ onye nwe ya ajụjụ
more options

Thanks again.

No, refreshing the CAPTCHA doesn't help. I can usually see them okay anyway.

As far as I know I'm not blocking cookies on any websites. I checked just to be sure, but no, I'm apparently not blocking cookies.

Any other suggestions?

jewelsok
jewelsok
more options

I have had this problem for a couple of months now as well. I use Firefox 18.0.1 on a Macbook Pro 10.8.2.

I have no problems at all commenting on Blogger blogs using Safari or Chrome. Only Firefox. The thing is I like Firefox best and would like to the ability to comment on blogs using it - I could do so in the past with no problems.

Thanks