This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Yahoo pages will not start, including My Yahoo homepage. I tried to reset Firefox and started it in Safe Mode but this did not work!

more options

It started about 3 days ago; i have tried everything including clearing my history and my cache...the first time i cleared the cache, yahoo came up but now it doesnt, even though i keep clearing the cache...this problem is in firefox, chrome, and internet explorer! I don't know what to do because i need to check my email and this is a big inconvenience!

It started about 3 days ago; i have tried everything including clearing my history and my cache...the first time i cleared the cache, yahoo came up but now it doesnt, even though i keep clearing the cache...this problem is in firefox, chrome, and internet explorer! I don't know what to do because i need to check my email and this is a big inconvenience!

All Replies (3)

more options

If that happens with more than one browser, it is not likely a Firefox problem. It might be a problem with your modem or router, or it might even be a problem with Yahoo.

more options

Did you check your security software (firewall, anti-virus)?

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

See also:

You can try to reset (power off/on) the router.

more options

i did but it suddenly started working! :) thanks!