Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

when scrolling webpages go white, and take a second to refresh.

  • 1 nzaghachinzaghachi
  • 2
  • 16 views
  • Nzaghachi ikpeazụ nke philipp

gedwardsvper
gedwardsvper
more options

I upgraded to FF18 Friday. This morning I'm having problems with the browser window, and the menu bars and bookmark side bar.

The browser window goes completely white when scrolling up or down, with mouse scroll wheel, or the side slider.

The areas where the file menu and address bar where the navigation buttons along with the bookmarks side bar will go completely black. I can put the mouse over the areas, and they are functional, though I cannot see what I'll be clicking.

My system is running XP

I upgraded to FF18 Friday. This morning I'm having problems with the browser window, and the menu bars and bookmark side bar. The browser window goes completely white when scrolling up or down, with mouse scroll wheel, or the side slider. The areas where the file menu and address bar where the navigation buttons along with the bookmarks side bar will go completely black. I can put the mouse over the areas, and they are functional, though I cannot see what I'll be clicking. My system is running XP

All Replies (1)

philipp
philipp
  • Moderator
more options

hello gedwardsvper, please either try updating your graphics driver (this should be the right link for your model: http://www.nvidia.com/object/quadro-tesla-winxp-x32-307.45-whql-driver.html) or disable hardware acceleration in firefox > options > advanced > general.