This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Problems with saved passwords missing

sequinhappe
sequinhappe
more options

I am running Firefox 18.0 on a Mac OS X Lion 10.7.5. Recently, I tried to export my saved logins/passwords to KeyChain Access. I went to Security under Firefox. Even though I did not check "Obfuscate Passwords", it did so. It gave me a now useless XML file. I tried to import them to Keychain but they did not upload. When I went to look at "View Saved Passwords", none were listed. Oddly, though, when I go to websites that require saved logins, they are still available. When I tried to reimport the saved passwords in the XML file, I got the following message: "Import Complete - 0/212" followed by "Saved logins usually fail to import when the saved login already exists in the Password Manager." Additionally, when I went to "Manage Passwords", it takes me to Keychain Access, where nothing is listed. Any ideas? Thank you!

I am running Firefox 18.0 on a Mac OS X Lion 10.7.5. Recently, I tried to export my saved logins/passwords to KeyChain Access. I went to Security under Firefox. Even though I did not check "Obfuscate Passwords", it did so. It gave me a now useless XML file. I tried to import them to Keychain but they did not upload. When I went to look at "View Saved Passwords", none were listed. Oddly, though, when I go to websites that require saved logins, they are still available. When I tried to reimport the saved passwords in the XML file, I got the following message: "Import Complete - 0/212" followed by "Saved logins usually fail to import when the saved login already exists in the Password Manager." Additionally, when I went to "Manage Passwords", it takes me to Keychain Access, where nothing is listed. Any ideas? Thank you!

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using this extension?

sequinhappe
sequinhappe Jụọ onye nwe ya ajụjụ
more options

The problem is that supposedly the passwords have already been exported. However, the list doesn't actually show the passwords. This is what I get.