This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No audio in youtube videos (video plays OK, Vimeo AV works no problems)

more options

Youtube video plays no problems, but no audio. The loudspeaker symbol in the youtube window has a small "x" in front of it (muted?) that does not change when I click on it. Vimeo and other players work fine.

Youtube video plays no problems, but no audio. The loudspeaker symbol in the youtube window has a small "x" in front of it (muted?) that does not change when I click on it. Vimeo and other players work fine.

Asịsa ahọpụtara

Change the volume in youtube...


clear cookies and give a try

Gụọ azịza a na nghọta 👍 2

All Replies (3)

more options

Asịsa Ahọpụtara

Change the volume in youtube...


clear cookies and give a try

more options

That did it, thanks!

more options

I have the same problem. Naive question: what are cookies and how does one clear them. Hopefully, this will work for me.