This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

whenever I start Firefox I get the following message: "Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs.

  • 41
  • 63
  • 14 views
  • Nzaghachi ikpeazụ nke cor-el

more options

Whenever I start Firefox I get the following message:

"Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page. You can try: "Removing one or more tabs that you think may be causing the problem "Starting an entirely new browsing session"

Problem persists when relaunching FF in safe mode. Problem is temporarily solved by resetting FF, but repeats and persists after navigating to any page (such as wikipedia.org), closing all tabs, quitting FF, and relaunching FF. FF pref "When FF Starts" is set to home page by default, and FF home page is set to Mozilla FF start page by default. Changing this pref "Show Blank Page" has no effect on the behavior.

Mac OS System Pref "Close windows when quitting an app" is ticked (by default). Unticking this box does not change this FF error.

2011 13" MacBook Pro Mac OS 10.8.3 Mountain Lion Firefox 20.0

Whenever I start Firefox I get the following message: "Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page. You can try: "Removing one or more tabs that you think may be causing the problem "Starting an entirely new browsing session" Problem persists when relaunching FF in safe mode. Problem is temporarily solved by resetting FF, but repeats and persists after navigating to any page (such as wikipedia.org), closing all tabs, quitting FF, and relaunching FF. FF pref "When FF Starts" is set to home page by default, and FF home page is set to Mozilla FF start page by default. Changing this pref "Show Blank Page" has no effect on the behavior. Mac OS System Pref "Close windows when quitting an app" is ticked (by default). Unticking this box does not change this FF error. 2011 13" MacBook Pro Mac OS 10.8.3 Mountain Lion Firefox 20.0

All Replies (1)

more options

That warning page is meant as humor because Firefox doesn't come with a warranty to make you aware to be cautious with changing prefs. You can accept this and proceed to the actual about:config page.

Did you try to close Firefox (Firefox > Quit) with at least one window open?

  1. 1
  2. 2
  3. 3