This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why are my Content > Load images -- > Exceptions settings not saved?

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 4 views
  • Nzaghachi ikpeazụ nke ccquest21

more options

I designate certain sites as exceptions under Content > Load images automatically. The next time I open Firefox, those exceptions are not there. This also happens under Privacy > Accept cookies from sites. The exceptions that I put in disappear the next time I open Firefox. How can I make these exceptions permanent?

I designate certain sites as exceptions under Content > Load images automatically. The next time I open Firefox, those exceptions are not there. This also happens under Privacy > Accept cookies from sites. The exceptions that I put in disappear the next time I open Firefox. How can I make these exceptions permanent?

Asịsa ahọpụtara

In case you are using "Clear history when Firefox closes":

  • do not clear the Site Preferences

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

You can inspect and manage the permissions for all domains on the about:permissions page or for the current domain via the "Site Identity Button" (globe/padlock) on the location bar and click "More Information" to open "Page Info" and go to the Permissions tab.

You can delete the permissions.sqlite file to reset all permissions.

Gụọ azịza a na nghọta 👍 1

All Replies (3)

more options
more options

Asịsa Ahọpụtara

In case you are using "Clear history when Firefox closes":

  • do not clear the Site Preferences

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

You can inspect and manage the permissions for all domains on the about:permissions page or for the current domain via the "Site Identity Button" (globe/padlock) on the location bar and click "More Information" to open "Page Info" and go to the Permissions tab.

You can delete the permissions.sqlite file to reset all permissions.

more options

That did it! Thanks a lot.