This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't load pogo java games with firefox browser

more options

Hi! I'm getting this error message when I'm trying to load any pogo.com game that uses java. It reads: Browser can't load java game. I can load all their flash games. I've tried all of their suggestions (including their EA support team help), but haven't located the problem. Can someone help me with this problem or do I need to install another browser instead of using firefox. Here's my system information:

Browser = Firefox 22.0

Cookies Enabled? = true Do Not Track = yes Resolution = 1280 x 800 OS = Windows Vista Flash version = 11.7.700 Java Versions installed = 1.7.0_25

Hi! I'm getting this error message when I'm trying to load any pogo.com game that uses java. It reads: Browser can't load java game. I can load all their flash games. I've tried all of their suggestions (including their EA support team help), but haven't located the problem. Can someone help me with this problem or do I need to install another browser instead of using firefox. Here's my system information: Browser = Firefox 22.0 Cookies Enabled? = true Do Not Track = yes Resolution = 1280 x 800 OS = Windows Vista Flash version = 11.7.700 Java Versions installed = 1.7.0_25

All Replies (4)

more options

Look at your installed programs through the control panel to see if you have more than one version of java installed. If more than one installed, keep the 7u25 and uninstall the other(s). If that doesn't do the job, I would roll back to Java 6u45.

http://www.oracle.com/technetwork/java/javasebusiness/downloads/java-archive-downloads-javase6-419409.html#jre-6u45-oth-JPR

more options

Only one version is installed. I checked control panel and programs. If I go to an older version of pogo, do I have to reinstall firefox? Is that version still compatible with pogo?

more options

hello all, I'm using Firefox 22.0 and I still play the game on normal. I tried the website as pogo, friv, y8, friv jogos...it is no problem. I think you can check the flash of your PC

more options

they Provide Pogo Games Tech Support Call at 1-855-663-4731