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Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Why is captcha not reloading in firefox but does in chrome, safari and opera?

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  • Nzaghachi ikpeazụ nke mjcf08

mjcf08
mjcf08
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Captcha reload/refresh is not working in firefox but it does in chrome, opera and safari.

I have already tried adding a query string in the url so that firefox will be forced to reload the page i am calling but still, the image is still the same.

I have also tried testing my page in firefox on a safe mode. But it still producing the same image.

Please help...

Captcha reload/refresh is not working in firefox but it does in chrome, opera and safari. I have already tried adding a query string in the url so that firefox will be forced to reload the page i am calling but still, the image is still the same. I have also tried testing my page in firefox on a safe mode. But it still producing the same image. Please help...

All Replies (2)

kobe
kobe
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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

mjcf08
mjcf08 Jụọ onye nwe ya ajụjụ
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Still, it doesn't fix the problem. :(