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how do I get my favicon.ico to show in my site with firefox browser?

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I uploaded my favicon.ico to the root directory, it shows in Chrome, but not in firefox. I've cleared the cache, still not appearing, yet when I type mydomain.com/favicon.ico it appears in firefox.

I uploaded my favicon.ico to the root directory, it shows in Chrome, but not in firefox. I've cleared the cache, still not appearing, yet when I type mydomain.com/favicon.ico it appears in firefox.

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What is the file size of the favicon file and what are the dimensions of the favicon?

Can you post a link?

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the size is 16x16 . does firefox require a larger image?

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The problem is usually that the file size is too large or there are multiple images (layers) in the file or it is an unsupported format.
I can't tell more about without inspecting the favicon.