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Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

firefox is reading word files as pdf's when I download them from DropBox.com.

bryansheehan321
bryansheehan321
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This is very frustrating.

I store Microsoft Word files in DropBox. When I download them with Chrome or Internet Explorer, there is no problem.. When I use Firefox, it reads all my files as PDFs. It converts my Word files to PDF so I can't edit them when I download them from DropBox.

Please fix this! I love Firefox, but now I have to use other browsers because it's simply a nuisance to switch between browsers to work around this!

This is very frustrating. I store Microsoft Word files in DropBox. When I download them with Chrome or Internet Explorer, there is no problem.. When I use Firefox, it reads all my files as PDFs. It converts my Word files to PDF so I can't edit them when I download them from DropBox. Please fix this! I love Firefox, but now I have to use other browsers because it's simply a nuisance to switch between browsers to work around this!

Asịsa ahọpụtara

I think I see now. Dropbox may push the download directly from the small pop-up, which should always give you a DOC, and may give you a preview featuring Firefox's native PDF viewer. On the preview, you need to use the button the blue frame to get the native format, otherwise you get the converted-to-PDF download. I hadn't noticed this preview before until I used the share button for this document. Now I get the preview window for that document like you do. Apologies for not being aware of how to trigger this much earlier in the discussion.

Gụọ azịza a na nghọta 👍 3

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi ezry, the automatic conversion is a feature of Dropbox previews. You can choose how to view the PDF (e.g., Firefox native viewer, Acrobat plugin, external software), but I didn't see a setting to turn off the preview and just go straight to download. (Also, it doesn't seem to affect all links; I am not a frequent enough user of Dropbox to spot the pattern.)

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