This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

My internet service provider wants me to clear history every time I access my email.

bobgustafson
bobgustafson
more options

My ISP is Optimum aka Cablevision. All of a sudden after years of service, I am told that I need to clear my browser history each time I access my email (or go to Internet Explorer). Does this make sense to you? Have you heard this complaint before regarding Optimum?

My ISP is Optimum aka Cablevision. All of a sudden after years of service, I am told that I need to clear my browser history each time I access my email (or go to Internet Explorer). Does this make sense to you? Have you heard this complaint before regarding Optimum?

Asịsa ahọpụtara

See:

Gụọ azịza a na nghọta 👍 1

All Replies (6)

Wesley Branton
Wesley Branton
more options

I have never heard of this before.

Please ask your internet service provider why this is required.

I would contact them for you, via chat or email, but an account is required.

Edeziri site na Wesley Branton

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possibility could be to access that email page in a Private Browsing mode window.
In Private Browsing mode Firefox doesn't keep any data, so there is no data stored permanently on disk.

bobgustafson
bobgustafson Jụọ onye nwe ya ajụjụ
more options

Thanks for the suggestion. What is the menu path that I take to activate "private browsing"?

bobgustafson
bobgustafson Jụọ onye nwe ya ajụjụ
more options

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Asịsa Ahọpụtara

See:

Wesley Branton
Wesley Branton
more options

Did your ISP explain why they wanted you to delete your history?