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I can't find downloaded files.files are automatically deleting.

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When i downloaded files to default(downloads) i can't find the file.i downloaded file in folder it happened.it mostly happening for zip files.when zip files download as 'open with' winrar and other extractors i found it on 'temp' folder.my data balance are losing to me.plz help me

When i downloaded files to default(downloads) i can't find the file.i downloaded file in folder it happened.it mostly happening for zip files.when zip files download as 'open with' winrar and other extractors i found it on 'temp' folder.my data balance are losing to me.plz help me

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Files that you open directly in an external application will always be saved in the temp folder.
Files saved to the temp folder are not guaranteed to be kept as this folder might get cleaned up.
If you want to keep such files then download and save them instead of opening in another application.

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I saved the downloads as all files.then i opened the disc i saved but i can't find that.was this problem solve when i save downloads as 'binary file'.