This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

I switched from a 32-bit Win7 computer to a 64-bit win7 computer. Now I get "This connection is untrusted" Any solution? tried everything

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke junior-a

junior-a
junior-a
more options

I switched from a 32-bit Win7 computer to a 64-bit win7 computer. Now I get "This connection is untrusted" on many pages, including Mozilla support, Yahoo, mail at yahoo etc. The only thing that changed is my computer. Everything worked on the 32-bit system. I tried DELL-no-help, I tried Norton-no-help - I tried all published recommendations -- to no avail. Can anyone give an explanation of how to fix this (suspected) incompatibility of the 64-bit Win7 computers? How can i absolutely and quickly get rid of the "THIS CONNECTION IS UNTRUSTED" MESSAGES?????? tHANKS FOR ANY expert help.

I switched from a 32-bit Win7 computer to a 64-bit win7 computer. Now I get "This connection is untrusted" on many pages, including Mozilla support, Yahoo, mail at yahoo etc. The only thing that changed is my computer. Everything worked on the 32-bit system. I tried DELL-no-help, I tried Norton-no-help - I tried all published recommendations -- to no avail. Can anyone give an explanation of how to fix this (suspected) incompatibility of the 64-bit Win7 computers? How can i absolutely and quickly get rid of the "THIS CONNECTION IS UNTRUSTED" MESSAGES?????? tHANKS FOR ANY expert help.

Asịsa ahọpụtara

Right after I posted this problem I seemed to have found the SOLUTION: I noticed a pop-up named "BROWSERSAFEGUARD" that tried to re-direct my computer to a "computer cleaner" for a price. I checked in my installed programs if there was a "Browsersafeguard" and there it was. I uninstalled it, checking "incompatible with my system" and my computer lit up like never before. Lightning fast connections and no more "This connection is untrusted" messages. Wow. It took me 7 days to find it.Hope it will help you,too. Post a message to this one to let me know if it solved your problem

Gụọ azịza a na nghọta 👍 0

All Replies (1)

junior-a
junior-a Jụọ onye nwe ya ajụjụ
more options

Asịsa Ahọpụtara

Right after I posted this problem I seemed to have found the SOLUTION: I noticed a pop-up named "BROWSERSAFEGUARD" that tried to re-direct my computer to a "computer cleaner" for a price. I checked in my installed programs if there was a "Browsersafeguard" and there it was. I uninstalled it, checking "incompatible with my system" and my computer lit up like never before. Lightning fast connections and no more "This connection is untrusted" messages. Wow. It took me 7 days to find it.Hope it will help you,too. Post a message to this one to let me know if it solved your problem