This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The suggested upgrade will not install

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 10 views
  • Nzaghachi ikpeazụ nke finitarry

more options

I have download the upgrade. I do not think it is installing because it asks me everyday to download the upgrade. I let it run and it "looks" like it is doing something, but i guess it is not.

I have download the upgrade. I do not think it is installing because it asks me everyday to download the upgrade. I let it run and it "looks" like it is doing something, but i guess it is not.

All Replies (2)

more options

Get the whole installer for version 27 and install that.

more options

Sorry, wrong link. It should be this one: