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has downloaded the same message over 300 times and still is trying to download it again again again....how to make it stop

  • 4 risposte
  • 4 hanno questo problema
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  • Ultima risposta di guigs

bkorang
bkorang
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when I click on get mail.....it will tell me I have ...well...right now 29 messages.....the number keeps going up....but it will only download one message then stop...and it is the exact same message...so far I have got the same message over 300 times...have run different virus programs and even reinstalled firefox.....still doing it....it cannot seem to move on to new messages till it has finished this one repeating message

when I click on get mail.....it will tell me I have ...well...right now 29 messages.....the number keeps going up....but it will only download one message then stop...and it is the exact same message...so far I have got the same message over 300 times...have run different virus programs and even reinstalled firefox.....still doing it....it cannot seem to move on to new messages till it has finished this one repeating message

Tutte le risposte (4)

guigs
guigs
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When you reinstalled did you remove the Program Files/Mozilla folder? Also what is being used to download messages, if it is downloading the same message over and over is it possible to skip that message when downloading to check to see if it has something to do with that message?

Is there an add on or plugin that has stopped working, this may need to be reinstalled.

the-edmeister
the-edmeister
  • Moderator
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Is this question even about Firefox? Do you have a "get mail" type extension installed that works with a web mail service? And that is what it is about?

Or is this question about Thunderbird? If so, a Moderator can move it to the Thunderbird queue.

bkorang
bkorang Utente che ha posto la domanda
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this is n my mozilla thunderbird.....until i find a way to stop it i can not use it at all...i tried to reinstall thunderbird and it is still doing it

guigs
guigs
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I am moving this question to Thunderbird.