Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

In MAC, if a website displays 2 or more popups, firefox becomes unresponsive. In Windows, this is working properly.

  • 2 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di yvskarthik

yvskarthik
yvskarthik
more options

Suppose there is a button in a website, clicking on which, a new window opens. Consider that there is a button on the pop-up window as well, clicking on which another window pops out. When I try to close the windows one after the other, Firefox becomes unresponsive. I can not close the subsequent windows even. I have to Quit Firefox and open it again. If I perform the same sequence of actions, the same result would be obtained. This happens only in MAC. In Windows, it is working properly.

Please provide resolution steps.

Suppose there is a button in a website, clicking on which, a new window opens. Consider that there is a button on the pop-up window as well, clicking on which another window pops out. When I try to close the windows one after the other, Firefox becomes unresponsive. I can not close the subsequent windows even. I have to Quit Firefox and open it again. If I perform the same sequence of actions, the same result would be obtained. This happens only in MAC. In Windows, it is working properly. Please provide resolution steps.

Tutte le risposte (2)

listeruk
listeruk
more options

Clicking on buttons in pop up windows is not a good idea.

May I suggest installing an ad blocker like Adblock Plus and a pop-up blocker Adblock Plus Pop-up Addon.

A scan with an anti-malware software may be useful - Malwarebytes is a trusted and capable tool.

yvskarthik
yvskarthik Utente che ha posto la domanda
more options

Hi listeruk,

That is how the website is built. We cannot change the design of it. The question is more on why the FF window freezes in MAC, when it works fine in Windows. Are there any settings that we need to do on the browser?