Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox won't allow me to enter Zotero password

  • 2 risposte
  • 3 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di guigs

more options

I'm trying to sync my Zotero files and every time I do I get the an error message. I went through the Zotero help network, and they said that the problem was that Firefox thought I was using a master password (I'm not), or that I was cancelling the password dialog (I'm not). Here is the error report message I receive:

[JavaScript Error: "uncaught exception: Password not set"] [JavaScript Error: "NS_ERROR_ABORT: User canceled master password entry" {file: "resource://gre/components/crypto-SDR.js" line: 115}] [JavaScript Error: "NS_ERROR_ABORT: User canceled master password entry" {file: "resource://gre/components/crypto-SDR.js" line: 115}] [JavaScript Error: "NS_ERROR_ABORT: User canceled master password entry" {file: "resource://gre/components/crypto-SDR.js" line: 115}] [JavaScript Error: "NS_ERROR_ABORT: User canceled master password entry" {file: "resource://gre/components/crypto-SDR.js" line: 115}] [JavaScript Error: "uncaught exception: Password not set"] [JavaScript Error: "TypeError: tab.page.annotations is undefined" {file: "chrome://zotero/content/browser.js" line: 324}] [JavaScript Error: "uncaught exception: Password not set"]

I'm trying to sync my Zotero files and every time I do I get the an error message. I went through the Zotero help network, and they said that the problem was that Firefox thought I was using a master password (I'm not), or that I was cancelling the password dialog (I'm not). Here is the error report message I receive: [JavaScript Error: "uncaught exception: Password not set"] [JavaScript Error: "NS_ERROR_ABORT: User canceled master password entry" {file: "resource://gre/components/crypto-SDR.js" line: 115}] [JavaScript Error: "NS_ERROR_ABORT: User canceled master password entry" {file: "resource://gre/components/crypto-SDR.js" line: 115}] [JavaScript Error: "NS_ERROR_ABORT: User canceled master password entry" {file: "resource://gre/components/crypto-SDR.js" line: 115}] [JavaScript Error: "NS_ERROR_ABORT: User canceled master password entry" {file: "resource://gre/components/crypto-SDR.js" line: 115}] [JavaScript Error: "uncaught exception: Password not set"] [JavaScript Error: "TypeError: tab.page.annotations is undefined" {file: "chrome://zotero/content/browser.js" line: 324}] [JavaScript Error: "uncaught exception: Password not set"]

Tutte le risposte (2)

more options

If you are not, there might be somewhere that thinks you do. For example, when you set up a master password there is a file that encrypts the stored passwords.

If you go and check the stored passwords in Firefox, remove the one for Zotero and visit the site and login with a new session. Is there a master password in this setting? Use a Primary Password to protect stored logins and passwords You can reset it or remove it with the .xul url in that article as well.

more options

Modificato da cor-el il