Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

After copying my emails to a Gmail account I have lost the attachment from the emails

more options

I have two accounts configured in Thunderbird. One of them isn't for a Gmail account and the other one is for a Gmail account. I've just made a backup of my emails from the first to the Gmail account. I have followed the guide help step by step. When the process has finished I had all my messeges in the Gmail account and I could read any of them, but the attachments were lost. So, I have made the copy again putting the emails in their original folder. After that, I can read the emails and I have access to the attachments.

I've repeat this process two or three times and it happens in the same way. So, how can I make this copy (backup) without losing the attachments?

Thanks.

I have two accounts configured in Thunderbird. One of them isn't for a Gmail account and the other one is for a Gmail account. I've just made a backup of my emails from the first to the Gmail account. I have followed the guide help step by step. When the process has finished I had all my messeges in the Gmail account and I could read any of them, but the attachments were lost. So, I have made the copy again putting the emails in their original folder. After that, I can read the emails and I have access to the attachments. I've repeat this process two or three times and it happens in the same way. So, how can I make this copy (backup) without losing the attachments? Thanks.

Tutte le risposte (1)

more options

This forum is in Spanish, try using the Mozilla Help forum in your language: https://support.mozilla.org/en-US/questions/