Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

slivelight won't activate

  • 3 risposte
  • 5 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di MikeCroydon

MikeCroydon
MikeCroydon
more options

I installed Silverlight (as prompted to do by Firefox when I tried to open a slide show).

Now when I try to open the slide show I get a logo and button to "Activate Silverlight", but in Firefox nothing happens when I press it. No slides, no error message, nothing. The same thing works fine in Internet Explorer. I can even see the slides in Firefox, if I change the setting for Silverlight to "Always activate". But on two different computers (Windows 7 and Windows 8) it doesn't work on the default "Ask to Activate" setting (which is the one I want to keep, thanks very much).

This has been very frustrating, only tempered by the knowledge that I have found two workrounds (changing the setting or changing to a different browser).

I installed Silverlight (as prompted to do by Firefox when I tried to open a slide show). Now when I try to open the slide show I get a logo and button to "Activate Silverlight", but in Firefox nothing happens when I press it. No slides, no error message, nothing. The same thing works fine in Internet Explorer. I can even see the slides in Firefox, if I change the setting for Silverlight to "Always activate". But on two different computers (Windows 7 and Windows 8) it doesn't work on the default "Ask to Activate" setting (which is the one I want to keep, thanks very much). This has been very frustrating, only tempered by the knowledge that I have found two workrounds (changing the setting or changing to a different browser).

Soluzione scelta

Did you try to reload the page (F5 or click Reload) after changing the Silverlight setting to allow?

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Soluzione scelta

Did you try to reload the page (F5 or click Reload) after changing the Silverlight setting to allow?

MikeCroydon
MikeCroydon Utente che ha posto la domanda
more options

Yes, of course I did. I also restarted the computer several times. As I have already mentioned, I have exactly the same problem on another computer; this has had both Firefox and Silverlight for a long time.

MikeCroydon
MikeCroydon Utente che ha posto la domanda
more options

Well, I apologise. I didn't literally try F5 because I presumed that restarting Firefox, and/or restarting the computer, would do the same thing. I have to admit that using F5 does make it work.

I still don't see why restarting Firefox wouldn't automatically reset this, and I certainly don't see why it does nothing with no error message, but I do have to admit that this makes it work.