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This is one hard site to navigate around ! ... I've been trying to register for 2 days and there is NO where to do it.. .the sign in page is useless.

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Louise27
Louise27
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This is one hard site to navigate around ! ... I've been trying to register for 2 days and there is NO where to do it.. .the sign in page is useless. You really need to make registering a lot easier. I think I maybe registered now i had to create an account to write here ? and if I am, I found it by mistake.

Now I'm here I would like to ask this question...

Has anyone had this message using Firefox with Facebook, it logged me out and won't let me log back in, keeps giving me the below message,

        • It looks like your computer is being affected by malware. We’ll help you fix the problem to keep your account secure and prevent malware from spreading to friends.

Malware is software that tries to steal personal information and causes problems when you use Facebook. Clicking or sharing links that contain spam can give your computer malware.**** I can log in with Chrome.. but still get the same message through firefox, and that's after uninstalling, taking all traces of it out of the register and re-installing it, and I also downloaded Malwarebytes and ran it, but still no luck.

All help will be much appreciated :)

Cheers Louise

This is one hard site to navigate around ! ... I've been trying to register for 2 days and there is NO where to do it.. .the sign in page is useless. You really need to make registering a lot easier. I think I maybe registered now i had to create an account to write here ? and if I am, I found it by mistake. Now I'm here I would like to ask this question... Has anyone had this message using Firefox with Facebook, it logged me out and won't let me log back in, keeps giving me the below message, ****It looks like your computer is being affected by malware. We’ll help you fix the problem to keep your account secure and prevent malware from spreading to friends. Malware is software that tries to steal personal information and causes problems when you use Facebook. Clicking or sharing links that contain spam can give your computer malware.**** I can log in with Chrome.. but still get the same message through firefox, and that's after uninstalling, taking all traces of it out of the register and re-installing it, and I also downloaded Malwarebytes and ran it, but still no luck. All help will be much appreciated :) Cheers Louise

Soluzione scelta

Louise27 said

This is one hard site to navigate around ! ... I've been trying to register for 2 days and there is NO where to do it.. .the sign in page is useless. You really need to make registering a lot easier. I think I maybe registered now i had to create an account to write here ? and if I am, I found it by mistake. Now I'm here I would like to ask this question... Has anyone had this message using Firefox with Facebook, it logged me out and won't let me log back in, keeps giving me the below message,
        • It looks like your computer is being affected by malware. We’ll help you fix the problem to keep your account secure and prevent malware from spreading to friends.
Malware is software that tries to steal personal information and causes problems when you use Facebook. Clicking or sharing links that contain spam can give your computer malware.............................. I can log in with Chrome.. but still get the same message through firefox, and that's after uninstalling, taking all traces of it out of the register and re-installing it, and I also downloaded Malwarebytes and ran it, but still no luck. All help will be much appreciated :) Cheers Louise


You won't believe it, I just tried to log in to FB again and got in ! the programs must have finally got rid of what ever it was, if anyone else has this problem, you'll know you're not alone :)

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Louise27
Louise27 Utente che ha posto la domanda
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Soluzione scelta

Louise27 said

This is one hard site to navigate around ! ... I've been trying to register for 2 days and there is NO where to do it.. .the sign in page is useless. You really need to make registering a lot easier. I think I maybe registered now i had to create an account to write here ? and if I am, I found it by mistake. Now I'm here I would like to ask this question... Has anyone had this message using Firefox with Facebook, it logged me out and won't let me log back in, keeps giving me the below message,
        • It looks like your computer is being affected by malware. We’ll help you fix the problem to keep your account secure and prevent malware from spreading to friends.
Malware is software that tries to steal personal information and causes problems when you use Facebook. Clicking or sharing links that contain spam can give your computer malware.............................. I can log in with Chrome.. but still get the same message through firefox, and that's after uninstalling, taking all traces of it out of the register and re-installing it, and I also downloaded Malwarebytes and ran it, but still no luck. All help will be much appreciated :) Cheers Louise


You won't believe it, I just tried to log in to FB again and got in ! the programs must have finally got rid of what ever it was, if anyone else has this problem, you'll know you're not alone :)

Modificato da Louise27 il

cor-el
cor-el
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  • Top 10 Contributor
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Note that such issues can be caused by corrupted cookies or cookies that are blocked.

  • check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"

If it happens again then try to clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You can inspect and manage the cookies for the domain in the currently selected tab:

  1. Click the "Site Identity Button" (globe/padlock) on the location/address bar
  2. Click "More Information" to open "Tools > Page Info" with the Security tab selected
  3. Click "View Cookies" to view the cookies for the domain in the currently selected tab

The cookie(s) might have expired if the issue got fixed on its own.