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Can't use Skype. cookie and storage problems. HELP

harah
harah
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I cleared the cache. When I enter Skype via Facebook message says cookies are not enabled. What to do? If I enter Skype using Microsoft account, message says "not enough storage space is available to process this command". PLEASE HELP. I NEED TO USE SKYPE FOR INTERNATIONAL CALLS.

I cleared the cache. When I enter Skype via Facebook message says cookies are not enabled. What to do? If I enter Skype using Microsoft account, message says "not enough storage space is available to process this command". PLEASE HELP. I NEED TO USE SKYPE FOR INTERNATIONAL CALLS.

Tutte le risposte (5)

philipp
philipp
  • Moderator
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hi harah, if this is an error message shown within the skype application, it will be unrelated to firefox and offtopic in this forum, since we are not able to provide help for third-party products. please contact skype's support instead: https://support.skype.com

harah
harah Utente che ha posto la domanda
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Isn't my browser (Firefox) responsible for cookies? Why does "please enable cookies" message come up in Facebook/Skype even though I have cleaned the cache and left everything open?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can inspect and manage the cookies for the domain in the currently selected tab: 

Click the "Site Identity Button" (globe/padlock) on the location/address bar
Click "More Information" to open "Tools > Page Info" with the Security tab selected
Click "View Cookies" to view the cookies for the domain in the currently selected tab

Check the cookie permissions on the Permissions tab of Page Info.

philipp
philipp
  • Moderator
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cookie settings in firefox won't have an effect on separate applications like skype - it may be that they depend on IE settings (since they are also part of microsoft) as they use it to generate the webview for the login screen . not sure about that though...

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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In case Skype is using Flash storage instead of Firefox storage, can you check to make sure you are allowing at least 10KB of storage here (also see screenshot):

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html