Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox Crashes

  • 5 risposte
  • 2 hanno questo problema
  • 23 visualizzazioni
  • Ultima risposta di philipp

more options

when i am trying to open a .maff file that i`ve saved before using maf extension,firefox41 crashes.Actually maff archive saved from the website myip.ms & crash-stats.mozilla.com, when i try to open them firefox crashes.i`ve sent crash report. My crash id is bp-4c8c16c6-ad95-4f58-8125-3f6472150922

when i am trying to open a .maff file that i`ve saved before using maf extension,firefox41 crashes.Actually maff archive saved from the website myip.ms & crash-stats.mozilla.com, when i try to open them firefox crashes.i`ve sent crash report. My crash id is bp-4c8c16c6-ad95-4f58-8125-3f6472150922

Tutte le risposte (5)

more options

The crash report shows an older beta version: 41.0b99 (Release Channel: beta) Make sure to update that version to the official release or install the full version of the release to switch to the Release update channel.

You can find the full version of the current Firefox release (41.0) in all languages and all operating systems here:

If that still crashes then try to update to the next 42 beta later this week.

Modificato da cor-el il

more options

thanks @cor-el for your reply i will do it and see what happens next

Modificato da safeshadow il

more options

unfortunately this seems to be a reproducible crash with the "Mozilla Archive Format, with MHT and Faithful Save" extension and firefox versions higher than 41. i've filed a bug for it - you could follow along for any progress there...

more options

I`ve updated firefox 41 to ver 42 beta1 but it still crashes and now when i am trying to open a .maff file, plugincontainer.exe also stop responding.Only webpages that i`ve saved from wikipedia with maf opens.With this 42 update my crash id is 1c990fe9-e9ce-4d61-be7c-5b7e2effecde

Modificato da safeshadow il

more options

hi again, both firefox 42 beta & 41 release got an update now which should fix this crash. in order to get the latest version go to the firefox menu ≡ > help ? > about firefox which will trigger a search for updates...