Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

locks up when downloading, cannot perform other actions

  • 7 risposte
  • 1 ha questo problema
  • 9 visualizzazioni
  • Ultima risposta di VerizonSucks

more options

Maybe not a complete lock up, but response to input from the keyboard or trackpad takes maybe 30 seconds. this happens on every download from every site.

Downloads seem to take a long time as well. DSLReports.com speed tester says my DSL line is average for download speed for my plan.

This problem has been occurring for a couple months at least.

Maybe not a complete lock up, but response to input from the keyboard or trackpad takes maybe 30 seconds. this happens on every download from every site. Downloads seem to take a long time as well. DSLReports.com speed tester says my DSL line is average for download speed for my plan. This problem has been occurring for a couple months at least.

Tutte le risposte (7)

more options

Oh, is there anything in About:Config that I might have screwed up to cause this? Like setting it to have a small maximum number of ports open at once?

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

Seems to work fast when there is only one window open, either safe or normal mode. The problem is under normal operating conditions, with many tabs & windows open.

more options

Is the problem there in Firefox Safe Mode?

more options

Just now I tried to quit. It took about 30 seconds for the windows to close, but Activity Monitor showed it was still running -- alternating between a relatively high %CPU usage (80%) and low (10%) and becoming NOT RESPONDING from time to time , for about another 30 seconds. Then my Mac crashed with the Grey Curtain of Death.

I'm thinking that Firefox fails at memory management when I have a lot of tabs & windows open. It needs to do a better job of warning me when its reaching its limitations on open stuff. Better yet, stop refreshing background calls to tabs I have not used in a while.

more options

Do you have (third-party) security software running on your Mac?

If that is the case then try to disable this software to see if that has effect.

more options

No security software. And DSLReports speed test says I'm meeting the tariff speeds for up & downloads.